What's the fastest way to reach support?

Live chat — open 24/7, average response time under three minutes. The chat button sits in the bottom-right of every page after login.

Do you respond by email?

Yes, at support@megapari.com for general questions and at vip@megapari.com for VIP-tier accounts. Email responses typically take six to twelve hours.

Is there phone support?

Phone support is available for verified accounts in select regions. Submit a callback request via Account → Help and we'll dial back within an hour during business hours UTC.

Megapari qo'llab-quvvatlash xizmati bilan bog'laning

Eng tez yo'l – tizimga kirgach jonli chatdan foydalanish. Elektron pochta kanallari sekinroq tiketlar va VIP eskalatsiyalarni ko'rib chiqadi.

Jonli chat

24/7 — tizimga kirganingizdan so'ng har bir sahifaning pastki o'ng burchagida ochiq.

Birinchi javobning o'rtacha vaqti: 3 daqiqadan kam.

Megaparini oching

Elektron pochta

Umumiy: support@megapari.com
VIP: vip@megapari.com
Xavfsizlik: security@megapari.com

Umumiy uchun 6–12 soat, VIP uchun 2 soatdan kam vaqt kutishni kuting.

Qayta chaqirish

Hisob → Yordam bo'limidan qo'ng'iroq qaytarilishini so'rang. Faqat tanlangan hududlardagi tasdiqlangan hisoblar uchun UTC ish vaqti (08:00–20:00) davomida mavjud.

FAQ